All the terms are defined below.
User: The term “User” includes a Learner, Candidate, Member, Instructor, Expert, Employer or any other person that participates, interacts with, or otherwise uses any of the Services and/or any Truemerit community.
If “User” lives in U.S.A, the contract is between “User” and Pragmatic Leaders, Inc. If the “User” lives elsewhere, the contract is between “User” and Pragmatic Leaders, authorized representative of Pragmatic Leaders, Inc.
Truemerit: Pragmatic Leaders, Inc. and all of its subsidiaries and authorised representatives will be collectively referred to as “Truemerit.
The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Truemerit and the terms “You” /”Your” / “Yourself” refer to the Users.
Services: The “Services” collectively include the Truemerit website, mobile applications, our APIs, emails, and other communications, user accounts, job application services, Mentor Connect Services, Voc Discussions, Content, any other products or services offered on the Website.
1. Types of Information We Collect
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” means data that allows someone to identify or contact you, including, for example, your name, address, telephone number, e-mail address, as well as any other non-public information about you that is associated with or linked to any of the foregoing data.
2. Information You Provide to Us
We may collect Personal Information from you, such as your first and last name, e-mail and mailing address, phone and password when you create an account to log in to our network (“Account”).
When you subscribe to the Services on our Site our payment processor will collect all information necessary to complete the transaction, including your name, credit card information and billing information.
We retain information on your behalf, such as files and messages that you store using your Account.
If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.
When you participate in one of our surveys, we may collect additional information that you knowingly provide.
When you post messages on the Services or on a Social Media Site where we have a page or presence, the information contained in your posting may be reused or republished on our Site and other users may be able to see them.
3. Information Collected via Cookies and Similar Technology
In an effort to improve the quality of the Service, we track information provided to us by your browser or by our software application when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
Authentication and Security
Analytics and Research
We use these cookies both when you visit our site and services through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.
4. Use of Your Personal Information
In general, Personal Information you submit to us is used either to respond to requests that you make, or to aid us in serving you better. We use your Personal Information in the following ways:
to facilitate the creation of and secure your Account on our network;
identify you as a user in our system;
provide improved administration of our Services;
provide the Services you request;
improve the quality of experience when you interact with our Services;
send you a welcome e-mail to verify ownership of the e-mail address provided when your Account was created;
send you administrative e-mail notifications, such as security or support and maintenance advisories;
respond to your inquiries related to employment opportunities or other requests;
to send newsletters, surveys, offers, and other promotional materials related to our Services and for other marketing purposes including those of third parties; and
perform marketing or data analysis.
5. How we share information
Any data that you include on your profile and any content you post or social action (e.g., likes, follows, comments, shares, submission) you take on our Services will be seen by others, consistent with your settings.
Your profile is fully visible to all Members and customers of our Services. Subject to your settings, it can also be visible to others on or off of our Services (e.g., Visitors to our Services or users of third- party search engines).
Our Services allow viewing and sharing information including through posts, likes, follows, comments and project submissions.
When you share an article or a post (e.g., an update, image, video or article) publicly it can be viewed by everyone and re-shared anywhere (subject to your settings). Members, visitors and others will be able to find and see your publicly-shared content, including your name (and photo if you have provided one).
In a group, posts are visible to others in the group. Your membership in groups is public and part of your profile, but you can change visibility in your settings.
When you follow a person or organization, you are visible to others and that “page owner” as a follower.
We let senders know when you act on their message, subject to your settings where applicable.
When you like or re-share or comment on another’s content others will be able to view these “social actions” and associate it with you (e.g., your name, profile and photo if you provided it).
When you upload a submission to a project others will be able to view your submissions and give feedback to the same.
6. Use of Non-Personal Information
If our information practices change at any time in the future, we will post the policy changes to the Site so that you may opt out of the new information practices. We suggest that you check the Site periodically if you are concerned about how your information is used.
7. Disclosure of Your Personal Information
Third Party Service Providers. We may share your Personal Information with third party service providers to:
provide you with the Services that we offer you through our Site;
to conduct quality assurance testing;
to perform marketing; to run data analysis;
to facilitate the creation of accounts;
to provide technical support;
and/ or to provide other services to the Company
8. Links to Third Party Websites
9. Your Rights Regarding the Use of Your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt-out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. You can also update or terminate your account from within our Services
10. Security of Your Personal Information
We implement security measures designed to protect your information from unauthorized access. Your account is protected by your account password and we urge you to take steps to keep your personal information safe by not disclosing your password and by logging out of your account after each use. We further protect your information from potential security breaches by implementing certain technological security measures However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software. While we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security. By using our Service, you acknowledge that you understand and agree to assume these risks
11. Children’s Online Privacy Protection Act
Minors under eighteen (18) years of age are prohibited from using the Site and Services. The Site and Services are not intended for children under the age of 18. If you are under 18 years old, please do not provide personally identifiable information of any kind whatsoever on the Site or Services. We do not intentionally gather Personal Information from visitors who are under the age of 13.
13. Contact Information
14. Rights to access and control your personal data
We provide many choices about the collection, use and sharing of your data, from deleting or correcting data you include in your profile and controlling the visibility of your posts to advertising opt-outs and communication controls. We offer you settings to control and manage the personal data we have about you.
For personal data that we have about you, you can:
Delete Data: You can ask us to erase or delete all or some of your personal data (e.g., if it is no longer necessary to provide Services to you).
Change or Correct Data: You can edit some of your personal data through your account. You can also ask us to change, update or fix your data in certain cases, particularly if it’s inaccurate.
Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data (e.g., if we have no legal right to keep using it) or to limit our use of it (e.g., if your personal data is inaccurate or unlawfully held).
Right to Access and/or Take Your Data: You can ask us for a copy of your personal data and can ask for a copy of the personal data you provided in machine-readable form.